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Privacy Policy

Last updated: 7 August 2026

Who we are

Enjoyments Always provides short-stay accommodation information, guest resources and access to selected accommodation and experiences in Queensland.

Our website address is https://enjoymentsalways.com.au.

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

Email: info@enjoymentsalways.com.au

Information we collect

We may collect personal information when you contact us, submit an enquiry, interact with our website or communicate with us.

Depending on how you use the website, this may include your name, email address, phone number, requested stay dates, enquiry details and any other information you choose to provide.

Our website may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, referring website and other information used for website security, performance and analytics.

We only collect information that is reasonably necessary for operating our website, responding to enquiries and providing our services.

Contact and enquiry forms

When you submit an enquiry through our website, we collect the information entered into the form so we can respond to your request.

This may include your name, email address, requested dates and enquiry message.

Your information may be processed through our website hosting, email and technical service providers where necessary to deliver your enquiry to us.

Submitting an enquiry does not automatically subscribe you to marketing communications.

Accommodation bookings

Enjoyments Always may provide links to third-party accommodation booking platforms, including Airbnb.

When you follow one of these links and make a booking, the booking is completed directly with the relevant third-party platform.

Information you provide to that platform is governed by its own privacy policy and terms. Enjoyments Always does not control how third-party booking platforms collect or process information supplied directly to them.

Experiences and affiliate links

Our website and guest information pages may contain links to activities, tours and experiences provided by third parties such as Viator.

Some of these links are affiliate links. If you follow an affiliate link and make a booking, Enjoyments Always may receive a commission or referral payment at no additional cost to you.

Affiliate partners may use cookies or similar technologies to record that you followed a link from our website and to attribute a booking or transaction to us.

We may receive referral or conversion reporting from affiliate partners. Information you provide directly to those businesses is handled according to their own privacy policies.

Google Maps and embedded content

Our website may contain Google Maps, videos, images or other content embedded or linked from third-party websites.

Interacting with embedded content may allow the third-party provider to collect information about your browser, device or interaction with that service.

Embedded content generally behaves in the same way as if you visited the third-party website directly.

These third parties operate independently from Enjoyments Always and have their own privacy policies.

Cookies

Our website may use cookies and similar technologies to operate website functionality, remember preferences, improve website performance, provide security and support third-party services.

Some third-party services embedded within our website may also place their own cookies.

Most browsers allow you to block or delete cookies through your browser settings. Disabling some cookies may affect the functionality of parts of the website.

The OAIC notes that websites may use cookies and similar tools to understand website interactions, and that users can generally manage cookie preferences through their browser.

Comments

If comments are enabled on our website and you leave a comment, we may collect the information entered into the comments form together with your IP address and browser information for security and spam detection purposes.

An anonymised version of your email address may also be provided to services such as Gravatar if that functionality is enabled.

If comments are not enabled on the website, this section does not apply.

Media uploads

If the website allows you to upload images, you should avoid uploading images containing embedded location information such as EXIF GPS data.

Other visitors may be able to download publicly available images and extract embedded information from them.

How we use your information

We may use personal information to respond to enquiries and requests, communicate with guests, operate and secure our website, provide guest information, improve our website and services, investigate technical or security issues, comply with legal obligations and administer relationships with accommodation, technology and experience providers.

We do not sell personal information to advertisers.

Who we may share information with

We may disclose personal information where reasonably necessary to businesses that assist us in operating our website or services, including website hosting providers, email providers, technical service providers and security or spam-prevention services.

We may also disclose information where required or authorised by law.

Third-party booking, mapping and experience providers may separately collect information when you interact directly with their websites or services.

How long we retain information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business and administrative records, resolving disputes, protecting our legal interests and meeting legal or regulatory requirements.

Website security and technical records may be retained for a limited period for security, troubleshooting and system administration.

If comments are enabled, approved comments and associated metadata may remain stored unless they are deleted.

Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Accessing or correcting your information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

Requests can be sent to:

info@enjoymentsalways.com.au

We may need to verify your identity before providing access to personal information.

Privacy complaints

If you have a concern about how Enjoyments Always has handled your personal information, please contact us at info@enjoymentsalways.com.au.

We will review your concern and aim to respond within a reasonable period.

Where applicable, you may also have the right to raise a privacy complaint with the Office of the Australian Information Commissioner (OAIC).

External websites

Our website contains links to websites operated by third parties.

Enjoyments Always is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of a third-party service before providing personal information to it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.

The current version will be published on this page with the date it was last updated.